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User Manual for Kingdee K3 V15.1 WISE AR Management.pdf

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UserManualforKingdeeK/3WISEA/RManagementStatementThecopyrightofthisdocumentisownedbyKingdeeSoftware(China)Co.,Ltd.Nopartofthisdocumentmaybealtered,reproduced,excerpted,translated,reprintedorrewritteninanyformorbyanymeanswithoutpriorwrittenconsentofKingdee.KingdeeSoftware(China)Co.,Ltd.-1-PrefaceThemanualisorganizedinthefollowingsections,helpingyoutoeffectivelyusetheQualityManagementmodule: ModuleOverview OperationInstructions DetailedProcedures FunctionsandFeatures ModuleSettingsThePrefaceprovidesyouwiththewaytoobtainotherhelpfulinformationaswellastheconventions.TargetReadersThismanualisintendedforuserswhohavesolidworkexperienceandexpertiseintherelatedareaandknowthebasicsoftheKingdeeK/3system.Beforefirsttimeuse,itisrecommendedthatyouattendoneormoreourtrainingprograms.Formoreinformationaboutthetraining,pleasecontactourlocalKingdeeoffice.Tolearnmoredetailsaboutthesystem,suchasuserinterfaces,pleasefamiliarizeyourselfwiththeKingdeeK/3systemandtheMSSQLSERVER,andreadthetechnicaldocumentationthatcomeswiththeKingdeeK/3system.SourcesofRelevantInformationYoumayacquaintyourselfwithoursystemandgetserviceandhelpthroughthefollowingchannels.1OnlineTokeepyouuptodatewithourlatestKingdeeK/3products,applicationsandsolutions,pleasevisitourwebsiteathttp://www.kingdee.com/.2Pre-saleConsultingTomeetenterprises’developmentandmanagementneeds,weprovidemanagementconsultationandsolutions,helpingenterprisestomakequickandrightdecisions.3ProductTrainingTostayattheforefrontoftechnologicalandmanagementinnovations,Kingdeeiscommittedtoprovidingcustomerswithholisticindustrialsolutions.Inadditiontoitswiderangeofqualityproducts,Kingdeealsoofferscomprehensivetraining,helpinguserstoquicklydeploytheirsoftwareapplications.4ConsultingBasedontheextensiveexperienceofmorethan10,000customersaswellasadvancedmanagementideasandmanagementsoftwareapplicationsworldwide,KingdeehasdevelopedGoldenFingerImplementationMethodology,asoftwareapplicationmethodologythatsuitsChina’sactualsituation-.KingdeehasnohesitationinhelpingyouachievemoresuccessbyleveragingitssolidexperienceandexpertiseinenterprisemanagementandITtechnology.5FieldSupportOurqualifiedprofessionalsarealwaysreadytodiscusswithyoufacetofaceaboutany--2--issuesandconductfieldresearchandanalysistoworkoutarightsolutionimmediately.6CRMServiceByutilizingtheKingdeeEAS-CRM,apowerfulcustomerrelationshipmanagementsystem,Kingdeehasestablishedacomprehensivecustomerinformationmanagementlibrary,enablingKingdeetosolvecustomers’problemsimmediately,tomaintainanexhaustivecustomerrecordandtoprovidecustomerswithlong-term,sustainable,efficientservices.7CSPServiceKingdeereliesonitsyearsofexperienceandstate-of-the-artmanagementpracticestoprovideintegratedCSPservicethatbestsuitscustomers’need.Astheindustry’smostholisticservice,theCSPisdistinguishedbyafullrangeoffeaturesthatbuildonKingdee’scutting-edgetechnologyandprofessionalserviceteam.8CallCenterThroughcustomercallcenter,weprovideyouwithattentiveserviceandrespondtoyourquestionsandconcernsquickly.9PersonalizedServiceInresponsetocustomers’needforpersonalizedservice,weprovidecustomizedserviceandutilizealltheresourcesavailabletoofferyoufull-featuredapplicationstogetherwithourpartners.10ConvenientServiceAsaproviderofbothsolutionsandproducts,weofferyoueasyaccesstoourservices,removingyourworryofchoosingfromawideselectionofsolutionswhileatthesametimeensuringthecompatibilityandintegrityofourproductsandsolutions.11PartnershipWearelookingtoforgestrategicpartnershipwithotherITindustryleadersinordertoprovideyouwithanextensivearrayofservices,includingenterprisemanagementconsulting,systemsintegration,trainingandmore.InadditiontoKingdee’sbroadserviceportfolio,youalsogainaccesstoservicesofferedbyKingdee’spartners.12UpgradeOurupgradeserviceenablesyoutomitigateinflationrisks,toprotectyourvalue-addedinvestmentovertime,andtocost-effectivelyupgradeyoursystem.ProductDesignBasedonthebasemanagementphilosophy,KingdeeK/3incorporatesrobustmanagementcapabilities,includingbusinessflowplanning,organization,andcoordinationacrosstheproduct(service)valuechainaswellaseffectivebusinessandmanagementprocedures.Intermsofstrategicmanagement,thesystemfocusesonenterprises’masterdata,basicbusinessflows,internalcontrol,knowledgemanagement,employee’sconduct.Additionally,itprovidestheabilitytosupplyalltheinformationrequiredfordecision-makingthroughoutstrategicmanagementproceduresbyutilizingawidevarietyoftoolsandmethodsandtomonitortheproblemsarisingoutofstrategyimplementationinrealtime,thushelpingenterprisestosharpentheircompetitiveedge.-3-Acornerstoneoftheenterprise'scontinuousmanagementpractice,basemanagementdetermineswhethertheenterprise’sstrategicobjectivescanberealizedandwhethertheenterprise’sdevelopmentisreallysustainable.Thismanagementpracticefeaturesprocessmanagement,becauseitprovidesfirst-handdocumentsthatcantrulyreflectbusinessproceduresandhelpsmakebusinessandstrategicdecisionsthroughrationalknowledge.AboutKingdeeKingdeeInternationalSoftwareGroupCompanyLimitedisaleadingproviderofbusinesssoftwareande-businessapplicationsolutionintheAsia-Pacificregion,andoneofthefast-growingISVinglobalsoftwaremarket,andaleadingcompanyofChinesesoftwareindustry.ThesoftwareproductdevelopedandsoldbyKingdeeincludesthebusinessmanagementsoftwarethatmeetsthedemandofbusinessmanagementofthefast-growingnewmarket,thee-businessapplicationsoftwarethatoffersserviceviaInternet,aswellasthemiddlewaresoftwareusedbyenterprisestoestablishe-businessplatform.Besides,Kingdeealsoprovidescustomersworldwidewithsoftware-relatedmanagementconsulting,implementationandtechnicalservice.Kingdee’sunique“fastconfiguration,fastimplementation,fastapplication,fasteffect”globalizedproductandservicepositioningcanhelpcustomersmeetthechallengeoftheuncertaincommercialenvironmentcalmly,realizetheperfectcombinationofbusinessflowandITtechnology,carryouteffectivemanagementinnovationandensurefast,sustainableandhealthygrowthoftheorganization.KingdeeInternationalSoftwareGroupCompanyLimitedisthecreatorofChina’sfirstaccountingsoftwarebasedonWINDOWS,firstpureJAVAmiddlewaresoftware,andfirstthree-tierERPsystembasedonInternetplatform.KingdeeK/3isthebusinesssoftwarewiththehighestoccupationratiointheERPmarketamongChinesesmallandmedium-sizedenterprises.InOctober2004,Kingdeeformallyreleasedthenewgenerationproduct-KingdeeEAS4.0(KingdeeEnterpriseApplicationSuite).KingdeeEASbasesitselfuponKingdeeBOS-thecommercialoperationsystemindependentlyresearchedanddevelopedbyKingdee.Ittargetsatlargeandsmall-sizedenterprises,adoptsthenewestERPIImanagementideaandintegrateddesign.Itiscomposedofover50applicationmodulesandcoversenterprise’sinternalresourcemanagement,supplychainmanagement,customerrelationshipmanagement,knowledgemanagement,commercialintelligence,etc.andrealizesthebusinesscoordinationamongenterprisesandtheapplicationintegrationofe-business.--4--CompilationAgreement AgreementofGeneralFormatFormatDescriptionArialCharacterTextInputMessageItalicPromptMessage AgreementofGraphicalInterfaceFormatFormatDescriptionWindowname.Generalmenuitemordendritestructuremenuitem.Buttoninthewindow.BoldOptionintheform.->Continuousselectionofmenuanditssubmenuordendritestructure. AgreementofKeyboardOperationFormatDescriptionKey1Keynameonthekeyboard.Key1+Key2Presstwokeyssimultaneously. AgreementofMouseActionFormatDescriptionClickPressleftmouseandclickanobject.Double-clickContinuallypressleftmousetwiceandopenanobject.Right-clickSelectanobjectandpressrightmouse.Drag-dropNon-stoppressleftmouseandmovemousetodesignatedpositionthenreleasesthemouse. SpecialSignsFormatDescriptionTipRemindsusersofpossibleseriousconsequenceandcalluser’sattentiontouseitdiscreetly.NoteProvidessomeimportantdescriptions.ExampleGivesanexamplesothatuserscanunderstanditveryclearly.PreconditionReferstotheoperationthatmustbecompletedbeforeacertainoperation.DefinitionDefinesSCMorcomputertermsthatappear.DescriptionofSymbolsofFlowChartThismanualusesEPC(Event-driven-ProcessChain)todepictthemainbusinessflow.EPCreferstoEvent-driven-ProcessChain.Throughconnectingtoeventandtask,userscansetupthemoduleofcomplicatedbusinessflowandmakeananalysis.EPCmethodnotonlyusesintelligiblesymbolsandlanguagetohelpusersandconsultantsdescribebusinessinformationsystem,butalsointegratesorganizationalstructure,function,dataandinformationflow.EPCmodulecandemonstratehowtheinterruptionoftaskchainandliabilitychainaffectsacompany’sabilitytooptimizeitsbusinessflow.Bymatchingtheorganizationwitheachtask,userscanseewhichdepartmentorpostisinvolvedwiththeflowveryconveniently.-5-ConcerningthedescriptionofthesymbolsmentionedinEPCchart,seethetablebelow:NameIconDefinitionExampleEventItdescribesthehappeningofthestateofaffairs,andoppositelyactsasatrigger.ReceivingoriginalvoucherFunctionsItdescribestheconversionfrominitialstatetofinalstate.NewVoucherOrganizationUnitItdescribestheenterprise’sstructureroughly.AccountantoffinancialdepartmentInformation,Material,ResourceObjectItdescribestheobjectinrealworld(forexample,businessobject,andmaterialobject).AccountRouteItdisplaystheprecedencerelationshipofconnectionofdifferentflows(navigationassistance).VoucherhandlingprocedureLogicOperationalCharacterItdescribesthelogicrelationshipbetweeneventandfunctionorflow.“XOR”:Onehastomakeexclusivechoicefrommultipleflows.“V”:Itstandsfor“or”relation.“Λ”:Itstandsfor“and”relation.ControlFlowItdescribestheprecedenceadlogicdependencyrelationshipbetweeneventandfunctionorflow.InformationFlow,MaterialsCirculationItdefineswhetherafunctioncanberead,alteredorwrittenin.AllocationofResource,OrganizationUnitItdescribeswhichunit(staff)orresourcecanbeusedtoprocessacertainfunctionorflow.FeedbackThankyouforusingourproductandusermanual.Thismanualisdeliveredtogetherwithafeedbackform.YouarehighlyappreciatedtoindicateyouropinionsandsuggestionsonourproductorusermanualandsendtheformtoourlocalKingdeeofficeorfaxittoK/3ProductDepartmentat+86-755-26615016.Kingdeeislookingforwardtoyoursuggestionsandopinions.UserManualforKingdeeK/3WISEA/RManagementTableofContentsTableofContentsChapter1ModuleOverview.11.1AboutThisModule..11.2ModuleLocationinK/3ERPSystem..31.3InterfaceswithOtherModules..4Chapter2OperationModesandApplications.72.1CollectionbyInvoice..72.2CollectionbyOtherReceivables..92.3GoodsReturnwithoutCollection.112.4RefundandGoodsReturnwithPaymentNotWritten-off.132.5RefundandGoodsReturnwithPaymentReceivedandWritten-off.152.6BadDebtHandling.172.7HandlingBillsReceivable.192.8AdjustingEOPExchangeRate.21Chapter3ModuleInitialization..253.1ModuleInitializationOperations.253.2AccountingParameterSettings..413.3ModuleSettings..483.4TemplatePrintingofDocuments.56Chapter4DocumentHandling..574.1SalesInvoice..574.2OtherReceivables..714.3BillsReceivable..824.4CollectionNoteandAdvanceCollectionNote.1114.5A/RRefundNote..133Chapter5Settlement..1395.1Write-offManagement..1395.2VoucherHandling.1615.3ViewingVouchers.168Chapter6BadDebt.1716.1ConfirmBadDebts.1716.2RecoveringBadDebts.1726.3ReserveBadDebt..1736.4BadDebtsRegister..1786.5BadDebtsProvisionDetails.178Chapter7Analysis..1817.1AgingAnalysis..1817.2TurnoverAnalysis.1857.3DebtAnalysis.1867.4BadDebtsAnalysis..1877.5CollectionAnalysis.1887.6CollectionForecast.1897.7CreditBalanceAnalysis..1907.8CreditTermAnalysis.1917.9SalesAnalysis..192Chapter8Contract..1958.1ContractData.1958.2ContractExecutionDetails(Amount).2108.3ContractExecutionStatusReport..2138.4ContractExecutionSummary(Amount).2178.5ContractDuePaymentsList.221TableofContentsUserManualforKingdeeK/3WISEA/RManagement-2-8.6GuaranteeInformation.223Chapter9IntegrationwithCashModule.2259.1IntegrationofCollectionNotewithCashModule..2259.2CollectionNoteConfirmation..2259.3CollectionNote/AdvanceCollectionNote.227Chapter10ClosingProcess..22910.1ClosingReconciliation..22910.2AdjustingEoPExchangeRate..23510.3ClosingProcess.242Chapter11Reports.24511.1A/RSummary.24511.2A/RDetails..24811.3TransactionReconciliationStatement.25211.4MonthlySettlementStatement..25711.5A/RDueandOverdueReport.26011.6A/RInterestStatement..26311.7ExchangeRateAdjustmentRecord..26511.8A/RTrendAnalysisReport..26711.9UniversalReportTool.26911.10QueryAnalyzer.269AppendixAGlossary.271AppendixBFeedbackForm.273UserManualforKingdeeK/3WISEA/RManagementChapter1ModuleOverview1Chapter1ModuleOverview1.1AboutThisModuleTheA/RmodulecomprehensivelymanagestransactionaccountsofenterprisesbyenteringbillssuchasSalesInvoices,OtherReceivables,andCollectionNotes,withtheviewoftimelyandaccuratelyprovidingthetransactionaccountbalancedataandallkindsofanalysisreports,includingtheAgingAnalysis,turnoveranalysis,debtanalysis,baddebtanalysis,paymentcollectionanalysis,andcontractcollectionanalysis.Withhelpoftheseanalysisreports,youcanreasonablyallocatefundsandimprovethefundutilizationefficiency.Atthesametime,themoduleprovidesvariousalarmandcontrolfunctions,likeA/RDueAndOverdueReportandContractsExpiryList,tohelpyoutimelydundueandoverdueA/Randavoidbaddebts.Thecreditlimitcontrolenablesyoutoknowthecreditinformationofcustomersintime.Moreover,itprovidestrackingmanagementonBillsReceivable,soyoucanmonitoroperationssuchasendorsement,discount,transfer-out,returnandcollectionofBillsReceivable.Thismodulecanrunalone,orincombinationwiththeSalesmodule,GeneralLedgermoduleandCashmodule,toprovidecompletetransactionhandlingandfinancialmanagementinformation.Whenindependentlyrunning,itcanavoidrepetitiveentryofinvoicesovertheGoldenTaxsysteminterface.TheA/Rmoduleprovidesthefollowingmajorfunctions: Documentmanagement Billmanagement Settlement Voucherhandling Baddebthandling Reportfunctions Contactmanagement ForeigncurrencyaccountingandEoPforeignexchangerateadjustment Reconciliation IntegrationwiththeCashmodule1.1.1EffectiveDocumentManagementDocumentmanagement:Themodulemaintainsdocumentssuchasinvoices,OtherReceivables,CollectionNote,andRefundNote,toaccuratelyrecordandtracktheactuallyoccurredtransactionsofenterprises.Chapter1ModuleOverviewUserManualforKingdeeK/3WISEA/RManagement-2-1.1.2EffectiveBillManagementThemoduleprovidestrackingmanagementonBillsReceivable,helpingenterprisestomonitorandcontroloperationssuchasendorsement,discount,transfer-out,returnandcollectionofBillsReceivable.1.1.3FlexibleSettlementFunctionsAstosettlementofenterprises’A/R,themoduleprovidessevensettlementmethods,includingreceiptssettlementandadvance-collection-offset-A/R.Inaddition,itenablesmultiplewrite-offhandlingmethods,likewrite-offagainstdocuments,inventoryquantitiesandassociationtomeetdifferenttransactionrequirementsofenterprises.1.1.4FlexibleVoucherHandlingModesThemoduleprovidesthetemplate-modeandnon-template-modebasicvoucherhandlingmodes,andenablesfurtherselectionofdifferentvouchermodesandsummarymethodstocaterforvariousmanagementrequirementsofenterprises.1.1.5SupportingBadDebtHandlingThemoduleoffersfourprovisionmethodsandrelevantaccountshandlingofbaddebtlossconfirmationandbaddebtrepossessing.1.1.6PowerfulReportFunctionsThemoduletimelyandaccuratelyprovidesthetransactionaccountbalancedataofcustomers(suchasA/RDetailsandSummary,TransactionReconciliationStatement,A/RDueAndOverdueReport,andMonth-endClosing)andvariousanalysisreports(includingtheAgingAnalysis,turnoveranalysis,debtanalysis,baddebtanalysis,andpaymentcollectionanalysis),helpingenterprisestoreasonablyallocatefundsandimprovethefundutilizationefficiency.1.1.7EffectiveContractManagementThemoduleprovidesthecontractmaintenanceandchangefunctions.Toreflectassociationsofthecontractswithotherdocumentsandexecutionstatus,themodulealsopreparesaseriesofcontractreportstoreflectthecontractexecutionstatusandsatisfyenterprises’requirementforreinforcingcontractmanagement,suchastheContractExecutionDetails,ContractExecutionStatusReport,andContractsExpiryList.UserManualforKingdeeK/3WISEA/RManagementChapter1ModuleOverview31.1.8SupportingForeignCurrencyAccountingandEoPForeignExchangeRateAdjustmentThemodulecansupporthandlingofmultipleforeigncurrenciesandcalculatetheexchangeprofit/lossofclosingforeigncurrencyaccounting.Meanwhile,itautomaticallyhandlestheexchangeprofit/lossvoucherandgeneratestheexchangerateadjustmentrecordtable.Withtheexchangerateadjustmentrecordtable,youcanconvenientlyqueryhistoryexchangeratechangesofallcurrenciesandexchangeprofit/lossateachperiod.1.1.9ModuleReconciliationofEasyUseThemoduleprovidestwobusinesshandlingcategories(initializationreconciliationandEoPreconciliation)andreconciliationmethodsbythetotalamountandaccountitems,soenterprisescanflexiblymakeselectionsbasedontheirmanagementrequirementsandmanagementlevelsandimprovetheirworkefficiency.1.1.10EffectiveIntegrationwiththeCashmoduleBytransferringtheCollectionNoteandBillsReceivable,themoduleimplementssharingofsystemresourcestoreducerepeatedworkandenhancetheworkefficiency.1.2ModuleLocationinK/3ERPSystemFordetails,seeFigure1-1.Chapter1ModuleOverviewUserManualforKingdeeK/3WISEA/RManagement-4-Figure1-11.3InterfaceswithOtherModules1.3.1InterfacewithSalesmoduleTheSalesInvoiceenteredbytheSalesmoduleissenttotheA/RmoduleforA/Raccounting.TheExpenseInvoiceofpayabletypeenteredbytheSalesmoduleissenttotheA/RmoduleforA/Raccounting.UserManualforKingdeeK/3WISEA/RManagementChapter1ModuleOverview51.3.2InterfacewithPurchaseModuleItperformsreceivable-offset-payableaccountingforthePurchaseInvoiceenteredbythePurchasemodulewiththeA/Rmodule.1.3.3InterfacewithA/PModuleItperformsreceivable-offset-payableaccountingforthePurchaseInvoiceandOtherPayablesenteredbytheA/PmodulewiththeA/Rmodule,advance-collection-offset-prepaymentandcollection-offset-paymentaccountingforthePrepaymentNoteandPaymentNoteofA/PmodulewiththeA/Rmodule.1.3.4InterfacewithGeneralLedgerModuleTransactionvouchersgeneratedbytheA/RmodulearetransferredtotheGeneralLedgermodule.1.3.5InterfacewithCashmoduleTheBillsReceivableandCollectionNotearemutuallytransferredbetweentheCashmoduleandA/Rmodule.TheCollectionNotetransferredfromtheCashmodulesupportsdocumentselectionoperationattheA/Rmodule,anddocumentsoftheA/RmodulecanjoinindataaccessoffundpredictionoftheCashmodule.1.3.6InterfacewithMobileBusinessModuleThedocumentinterfaceanddocumentslistinterfaceofA/RmoduleprovidesSM,message,andmailsendingfunctions(excludinginitializationofA/Rcontract).ForsendingSMandmail,allthedocumentsforsendingSMormailaresetwithdefaultsendingcontent.YoucanalsodefinethefieldintheOptionalFieldboxandsetittothesendingcontent.ThealarmplatformprovidesalarmsettingsforA/Rbalance,A/Rdueandoverdueonthecurrentday,receivableA/Rdueandoverdue,andcontractA/Rdueandoverdue,andinformationreleasefunction.Fordetails,seeUserManualforKingdeeK/3MobileERP.1.3.7InterfacewithInventoryAccountingModuleForinvoicesthathavegeneratedtovoucher,InventoryAccountingmodulewillautomaticallytransferthevouchercategoriestothetransactiondocumentsofA/Rmodule,thatachievingconsistenceofFinicalsystem.1.3.8InterfacewithExportModuleTheExportmoduleonlyprovidestoprintSalesInvoiceinShippingNotice.ThebasisofChapter1ModuleOverviewUserManualforKingdeeK/3WISEA/RManagement-6-confirmingexportsalesaccountsreceivableissamewiththatofconfirmingSalesmodule,bothareSalesInvoiceofSalesmodule,soSalesInvoicecanbedirectlytransferredtoA/RmoduleasthebasisofconfirmingA/R.1.3.9InterfacewithCapitalBudgetmoduleThesalescollectionbudgetofCapitalBudgetmodulecanbeassociatedwiththeCollectionNoteofA/Rmoduleforfollow-upcollectionandwrite-offtransaction.Fordetails,seeUserManualforKingdeeK/3CapitalBudget.UserManualforKingdeeK/3WISEA/RManagementChapter2OperationModesandApplications7Chapter2OperationModesandApplicationsIntermsofdemandsfromvariousenterprises,theoperationscanbecategorizedintodifferentmodes,suchascollectionbyinvoice,collectionbyOtherReceivables,goodsreturnwithoutcollection,refundandgoodsreturnwithpaymentnotwritten-off,refundandgoodsreturnwithpaymentreceivedandwrite-off,baddebthandling,BillsReceivablehandling,andEoPexchangerateadjustment.2.1CollectionbyInvoice2.1.1TransactionFlowFordetails,seeFigure2-1.Chapter2OperationModesandApplicationsUserManualforKingdeeK/3WISEA/RManagement-8-Figure2-1UserManualforKingdeeK/3WISEA/RManagementChapter2OperationModesandApplications92.1.2DescriptionTable2-1describestheflow.ObjectiveTocompletethewholeflowfrominvoiceentrytocollectionBackground1.Whensalesdeliveryoperationsexistintheenterprise,itisrequiredtoissueinvoicesbasedonSalesContractorSalesOrderstoconfirmtheA/R,andwrite-offthepaymentreceivedwiththeSalesInvoice.2.Thisflowprovidesanoperationtoolforinvoicemaintenance,invoicewrite-offandaccounthandling.ScopeofApplicationApplicabletosalesdeliveryandinvoicecollectionoperationsofenterprisesNo.DescriptionResponsibleDept.PersoninCharge1InA/R->InvoiceHandling,enterormaintaintheCommonInvoiceorVATInvoiceaccordingtotheactualtransactionrequirement.FinancialDept.A/RAccountant2Aftercheckingthatinvoiceentryiscorrect,selectA/R->VoucherHandling,confirmtheA/Randgeneratethevoucher.Youcanalsoquerythegeneratedandapprovedvoucher.FinancialDept.

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User Manual for Kingdee K3 V15.1 WISE AR Management.pdf

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