1、问题描述

下载补丁报错

2、原因分析

查看admin.log，关键报错信息

Invoke service[interface com.kingdee.eas.tools.admin.domain.PatchManagerService] method [recursionDownloadPatch] failed! recursionDownloadPatch

com.kingdee.eas.tools.admin.framework.AdminException: Invoke service[interface com.kingdee.eas.tools.admin.domain.PatchManagerService] method [recursionDownloadPatch] failed!

java.lang.reflect.InvocationTargetException

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:498)

at com.kingdee.eas.tools.admin.framework.ssap.dualrpc.SSAPServerRPCHandler.invokeService(SSAPServerRPCHandler.java:46)

at sun.reflect.GeneratedMethodAccessor309.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:498)

at com.kingdee.eas.tools.admin.framework.dualrpc.core.common.RpcWorker.processRpcCallMessage(RpcWorker.java:237)

at com.kingdee.eas.tools.admin.framework.dualrpc.core.common.RpcWorker.run(RpcWorker.java:81)

Caused by: java.lang.NullPointerException

at com.kingdee.eas.tools.admin.domain.impl.PatchManagerServiceImpl.downloadPatchFromRemoteServer(PatchManagerServiceImpl.java:7107)

at com.kingdee.eas.tools.admin.domain.impl.PatchManagerServiceImpl.recursionDownloadPatch(PatchManagerServiceImpl.java:9539)

... 10 more

3、解决办法

需客户联系网络工程师，确保应用服务器所在电脑运行以下四个命令都是通的。

ping ksm.kingdee.com

ping patch.kingdee.com

telnet ksm.kingdee.com 8000

telnet patch.kingdee.com 80

具体可参考管理控制台下载补丁报错中的解决办法。