用友ERP客服中心客服热线4006-600-5881http://service.ufida.com.cn服务从心开始，让我们做得更好！用友ERP客服中心，真诚为您服务1）客服热线：4006-600-588。2）用友服务支持网站已经面向广大用户开通网上“自助服务”功能，欢迎您随时登陆http://service.ufida.com.cn的“自助服务”专区获取用友软件的技术支持资讯。用友ERP客服中心客服热线4006-600-5882http://service.ufida.com.cn服务从心开始，让我们做得更好！U8核心模块常见问题集目录第一部分：财务模块常见问题专题·················································································································12一、总账模块常见问题······························································································································121、821软件输出供应商档案提示：名称超宽，打开发现名称被截断了一截，名称显示不全。如何解决？···············································································································································122、“应交税金”多栏账中不显示“进项税”金额，如何将该科目余额方向改为借方？············133、查询现金流量明细表时提示：现金流量方向没有输入信息，请补充。··································144、一张凭证分多页，如何只打印其中的几页？··············································································155、某人员的业务费用中门有变化，在哪里修改？··········································································156、8.70版本，如何退出产品模块？以前版本，都是在模块名称上击右键—退出产品。·········157、8.70版本，填制完凭证以后，财务主管无法对凭证签字。·····················································168、打印某张凭证时，只打印出一行，没有金额显示。··································································169、已使用了总账模块，但现在要修改该模块的启用时间。如何处理？······································1610、当月已结账，如何修改凭证？···································································································1611、查询银行日记账(外币金额式)，有一些记录中不显示外币和汇率。····································1712、保存凭证时，系统提示：发生日期不能大于制单日期。························································1713、结算方式未设置票据管理，支票登记簿中未录入支票，选项中未选择“支票控制”，但是录入凭证时系统提示让录入票号，如何取消此窗口？········································································1714、8.70SP1.某部门撤消之后，录入凭证时还可以使用此部门。··············································1815、明细账输出时提示：不能更新，数据库是只读的。································································1816、某张凭证已保存，如何修改凭证上的制单人？········································································1817、总账年结时提示往来科目按余额结转还是按明细结转，有什么区别？································1818、凭证记账时提示：无可记账凭证。···························································································1819、查询凭证时提示：列前缀tempdb无效，未指定表名。··························································1820、不同的会计科目编码，会计科目名称可以相同吗？································································1821、当月有损益类科目未结转到本年利润中。···············································································1822、如何使新增加凭证的制单日期默认为登录软件的日期？························································1823、是否可以录入一年的凭证再记账？···························································································1924、如何修改凭证上的制单日期为上月的日期？············································································1925、如何设置现金流量科目？···········································································································1926、凭证已处理到3月份了，可以修改期初余额吗？····································································1927、如何快速查找到某张凭证的分页(第3页)？············································································1928、查询现金日记账时提示：没有指定科目。···············································································1929、出纳签字时提示没有符合条件的凭证。···················································································2030、总账结账时提示：XXXX年XX月未通过工作检查，不能结账。·············································2031、已经记账的凭证是否可以生成常用凭证？···············································································2032、要修改凭证制单日期，系统提示：制单不序时。····································································2033、期间损益结转，希望收入和支出单独结转，即生成两张结转凭证。····································2034、打印账簿时，“若期初有余额，本期无发生也打印”选项置灰。··········································2035、用A4纸打印凭证，如何打印10行分录？················································································2036、凭证已记账，还可以修改现金流量项目吗？············································································20用友ERP客服中心客服热线4006-600-5883http://service.ufida.com.cn服务从心开始，让我们做得更好！37、1月份银行余额调节表平衡，但在2月份录入银行对账单时，余额不正确了。·················2138、1月某张凭证有误，在2月份如何冲销凭证？·········································································2139、某张凭证左上方有“有错”两个字，如何取消？····································································2140、在账表中有单独的一张试算平衡表吗？···················································································2141、在会计科目中已录入了科目的中英文名称，在填制凭证时如何看到英文名称？················2142、转账生成时可以只按照一级科目结转吗？···············································································2143、总账模块有没有预警功能，在科目余额出现负数时提示？····················································2144、在总账中录入辅助明细的期初余额时，要退出修改基础档案，无法退出了。····················2145、查询科目账—总账时，只有表格出现，没有内容。································································21二、UFO报表常见问题·······························································································································211、821版本，年度结转后，资产负债表取数不正确·····································································212、利润表一月份计算正常，二月份的利润表本年累计数和本月数一致······································213、ufo报表中如何设置报表字体，边框和对齐方式·······································································214、在ufo报表中打印报表没有任何反应·························································································225、如何将UFO报表转成excel格式·································································································226、UFO计算能否包含未记账凭证······································································································227、主营业务成本科目有凭证分录在贷方，ufo利润表中没有取到数···········································228、如何在ufo报表中定义财务函数公式·························································································239、UFO中，有的数据有千分符，有的没有······················································································2410、总帐结帐后，UFO报表有些科目能取到数，有些取不到数·····················································2411、UFO报表关键字的颜色是否能更改····························································································2412、每次使用完报表后总出现一个后缀名为rbk的文件，这个文件有何用································2513、打开UFO报表提示:该报表正在使用，为只读状态，不能修改··············································2514、UFO报表中的“单位名称”在关键字录入中为何是灰色的，不能录入·································2515、更改报表关键字计算后UFO报表时数据没有发生变化····························································2516、能否汇总多张ufo表页的数据···································································································2617、录入关键字计算表页后所有公式显示为错误公式····································································2618、录入关键字计算后资产负债表不平···························································································2619、ufo报表打印时数据都打印不出来,但是科目名称都能打印···················································2620、报表分多页打印,需要在每页中都打印表头和表尾··································································2622、资产负债表和利润表有什么核对关系。·················································································2723、ufo关闭后退出U8时仍然提示ufo在运行。···········································································27三、固定资产常见问题······························································································································271、在卡片管理中输出卡片时提示：请先设置默认打印机。··························································272、固定资产与总账对账，显示总账账套原值和累计折旧都为0。···············································273、在批量制单中将卡片制单记录删除了，现在无法生成凭证了。··············································274、启用了固定资产模块，当月结账时提示请先计提折旧，去计提折旧又提示：本月没有任何有效卡片。···············································································································································275、批量制单时提示：外部凭证表不存在。·····················································································286、在卡片管理中某些卡片项目未显示出来。··················································································287、如何设置固定资产卡片项目的小数位？·····················································································288、进入固定资产模块，看不到资产增加、计提折旧等节点了。··················································289、生成凭证时有些科目没有带出部门。·························································································2810、当月做了累计折旧变动单，但是计提折旧后没有发生变化。················································2911、做原值增加变动单时，“变动后原值”是灰色的，无法录入。··············································29用友ERP客服中心客服热线4006-600-5884http://service.ufida.com.cn服务从心开始，让我们做得更好！12、要将所有卡片中的使用部门由001改为002，如何批量修改？·············································2913、购入了10台相同的设备，如何复制卡片？··············································································3014、固定资产卡片输出到EXCEL中，某些数值不能进行汇总。····················································3015、如何将两张卡片合并生成凭证？·······························································································3016、固定资产模块结账时提示：本月还未计提折旧或计提折旧后做过其他操作，本月不能结账。·······························································································································································3117、8.70以前版本，如何将报表输出？··························································································3118、2月份固定资产已结账，如何反结账？····················································································3119、当月新购入了资产，录入卡片时提示：原始卡片的开始日期不能在本月或本月之后。····3120、固定资产模块结账时提示：制单业务未完成，不能进行此项操作。····································3121、录入了一张原始卡片，但是在批量制单中没有记录。····························································3122、如何修改当月的折旧额？···········································································································3123、刚录入了原始卡片，计提了折旧，如何修改卡片内容？························································3124、做了资产减少，发现有错误，如何取消？···············································································3125、如何批量打印卡片？···················································································································3226、当月录入的卡片，如何批量修改折旧方法？············································································3227、录入了卡片，如何查看图片？···································································································3228、在固定资产模块中要设置部门对应折旧科目，但没有增加部门的按钮。····························3229、在系统默认的通用样式上做了修改，并另存了一个通用样式1，但是录入卡片时还是原来的样式。···············································································································································3330、固定资产模块可以设置自动提醒已到期的固定资产？····························································3331、当月购入的资产，计提折旧后，在折旧清单中没有此资产。················································3332、以前录入卡片时将五台设备录在一张卡片上了，如何拆分成五张卡片？····························3333、某资产还有附属设备，在哪里录入？·······················································································3334、固定资产模块以前是按照部门分配折旧，现在想按照资产类别分配。································3335、固定资产中的卡片编号可以整理断号吗？···············································································33四、应收应付常见问题······················································································································331、应收汇兑损益制单,非受控科目（财务费用科目）能否合并生成凭证····································332、应收期初录入，收款业务如何处理·····························································································333、客户做了一张其它应收单,现在想要删除这张单据，但在应收单据录入中找不到这张单据344、如何查看单据进行过那些后续处理·····························································································34５、如何查询客户的核销记录···········································································································34６、核销的时候过滤不到收款单·······································································································34７、年度结转后应收期初余额出现大量记录···················································································35８、应收月末结账提示：应收单据全部记账为否············································································35９、应收进行业务处理时提示：客户被锁定···················································································35１0、应收单录入时客户选择错误,如何调整····················································································3511、9月份进行的预收冲应收处理，12月份能否取消····································································3512、单据查询中看不到对应的应收单·······························································································3513、进行在预收冲应收时，提示：不符合核销规则········································································3514、应收模块不能结账，提示：有其他处理未制单，实际业务中是不需要制单的····················3615、收款单生成凭证时未带出应收科目···························································································3716、预收冲应收时提示：有效凭证分录数为0，不能生成凭证·····················································3717、在应收单审核中，要弃审应收单，查询条件都正确，却过滤不出应收单····························3718、在应收款管理中业务明细帐中少了客户名称列········································································37用友ERP客服中心客服热线4006-600-5885http://service.ufida.com.cn服务从心开始，让我们做得更好！19、在应收系统做转账操作后想要取消，如何处理········································································3720、如何设置在应付款管理中生成凭证能否设置凭证摘要包含的内容········································3821、录入一张银行承兑汇票后,为何在制单处理-票据处理制单中没有显示································38五、薪资管理常见问题······························································································································381、如何增加工资项目？·····················································································································382、新增加的工资项目在工资发放签名表中没有显示······································································393、修改了工资项目名称之后，发现帐表中还是以前的老名称，如何修改为新的名称。··········404、有一个工资项目无需在工资发放签名表中显示,应怎样设置.··················································405、一个工资项目以前月份有数据，但是从本月开始就不再使用了，能否将其删除··················406、所得税扣缴基数由1600改为2000了，软件中如何更改？······················································417、工资模块反结账时候提示：总帐系统已结账，不能进行反结账处理。··································418、工资发放表中的工资项目如何重新排序·····················································································429、有一个人员工工资额达到了扣税基数，但代扣税为0，没有扣税,其他人员的所得税都是正确的.·····························································.
